INDUCTION

Tailored for those who want to build the foundation knowledge to start talking confidently about the Häcker product.

New to Häcker?

Our INDUCTION program is tailored for those who want to build the foundation knowledge to start talking confidently about the Häcker product, through understanding the core product ranges, quality and pricing system. Recognising the tools and avenues in place to make working with Häcker easy and affective for you.

Your benefits

On completion of all five modules, you will be awarded a Häcker user certificate and will join the Häcker Training Community. You will be given first access to upcoming webinars and other online events. Our mentor system means you can contact your trainer for technical support, we can even dial in to see how you are getting along and give you pointers on how to improve your productivity. We will sign you up to our Service Guarantee for order processing, ensuring that you are assisted all the way through the order process.

Certification

Once you are a Certified Häcker User, its time to set out designing and selling those beautiful Häcker kitchens. Your training journey however, does not end here. Self-teaching is also an important part of your journey and we will mentor you and answer any questions you may have.

Keep in touch

As you push your knowledge boundaries and experiment with our product, we remain available to support you with any technical queries you may have.
Contact us on +44 (0)2077235131
or info(at)hackerkitchens.com

Service Guarantee

Prior to sending your first order we will enrol you on our Service Guarantee program; supporting you for the first three months from your order being placed.
Module 1. Meet Häcker

As a family owned business, our thoughts, actions and opinions are extremely value-oriented. Deeply rooted in the region, we grow like a strong tree. Internally, we have established the following values. They form the basis for further development and are the DNA that makes us who we are.

Welcome to the Häcker family – we trust that you will feel at ease within our unique corporate culture.

  • History of the German Kitchen
  • Brand USPs
  • Sustainability
  • Quality
  • Product Overview
  • Blaupunkt
  • Customer Service & Support

One of the hardest parts of your job is to strike the right balance between functionality and design; we have various technical components that can help you achieve the most ergonomic and practical spaces for your customers. Here we will look at the quality and features of some of our component parts, storage solutions and mechanisms. We will take an understanding as how to achieve a technically sound design, ensuring the customer is satisfied with their product for many years to come. And finish off with some accessory solutions to complete the design.

  • Carcase
  • ART Handleless
  • Drawers & Hinges
  • Storage Solutions
  • Worktops
  • Lighting

Across our two families we offer a wide selection of materials and finishes for the furniture doors and surrounding material. Understanding what is available and what combinations can be achieved. Feel confidant recommending a door range by understanding its composition, durability factor and features. Complement the kitchen design by selecting the correct end panels, cornices, plinths, worktops and more. What colours are available and how they are made? Everything you need to know about the range of fronts & finishes available to you.

  • Concept130 Fronts
  • Common Fronts
  • Systemat Fronts
  • Surrounding Materials
  • Worktop Finishes

Our sales manuals are extensive, but they are also systematically laid out in chapters for you to find what you need when designing with Häcker products. In this module; we take a hands-on approach to using the price books and together work through pricing up some of the more basic elements of a kitchen. Discussing options, codes and price groups as we work through the various chapters.

You will need a pen, paper, a calculator and your Häcker sales manuals to work through the exercise together.

  • Introduction to PDF
  • Chapter 1 – Key information
  • Layout, codes and costs
  • Surcharges & Modification
  • Pricing Workshop

In this digital era users like yourself want easy and quick access to information, here at Häcker we have embraced all that is digital. Through our online tools and platforms, we want to support you in providing the most up to date information to your customer and colleagues. Join us on a tour of the Häcker online tools and support platforms exclusive to Häcker partners.

  • Häcker Website
  • Campus Online
  • Häcker Extranet
  • Marketing Platform
  • Product Pilot
  • EanCom Ordering

These sessions run from 10:00 am to 12:00 pm. Spaces are limited to allow for smaller group interaction.

Book your seat today!

How it works:

1. Select an event

2. Enter your details & send

3. Check e-mail (5 min.)*

4. Done!

New dates will be added soon!

New dates will be added soon!

New dates will be added soon!

Contact:

Melanie Meilak Brunetti
Mob: +44 (0)7494291215
Mail: melanie@hackerkitchens.com

*Please also check your spam folder. If you do not receive an e-mail from us, please try another e-mail address.